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Terms of Service

Last updated: June 26, 2026

These Terms of Service ("Terms") govern your use of Reliaarch ("Service"), operated by Reliaarch ("we", "us", or "our"). By using the Service you agree to these Terms.

1. Description of Service

Reliaarch provides AI-powered tools designed to assist Salesforce Solution Architects with pre-sales and technical work, including use case analysis, integration advice, discovery questions, objection handling, and more. The Service is powered by third-party AI models and is provided for informational and productivity purposes only.

2. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account. You must notify us immediately of any unauthorised use. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Free Tier and Paid Subscription

  • Free tier: New accounts receive 2 free tool uses with no payment required.
  • Pro subscription: $49/month (or current displayed price) billed monthly via Stripe. Provides unlimited access to all tools.
  • Cancellation: You may cancel at any time via the billing portal on your Account page. Access continues until the end of your current billing period. No refunds for partial months.
  • Price changes: We will provide 30 days notice of any price changes.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse engineer, scrape, or copy the Service
  • Share your account with others or resell access to the Service
  • Submit inputs that are harmful, abusive, or violate any third-party rights
  • Attempt to circumvent usage limits or security measures
  • Use the Service to build a competing product

5. AI Output Disclaimer

The outputs generated by Reliaarch are produced by AI and are provided for informational purposes only. They do not constitute professional legal, financial, or technical advice. You should independently verify any AI-generated recommendations before acting on them. Reliaarch is not affiliated with or endorsed by Salesforce, Inc.

6. Intellectual Property

You retain ownership of any inputs you submit. You grant us a limited licence to process your inputs solely to provide the Service. The outputs generated are provided to you for your own use. We retain all rights to the Reliaarch platform, codebase, and branding.

7. Limitation of Liability

To the maximum extent permitted by law, Reliaarch shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim.

8. Warranty Disclaimer

The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that AI outputs will be accurate or complete.

9. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms. You may stop using the Service at any time. Upon termination, your right to use the Service ceases immediately.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will provide reasonable notice of material changes.

11. Governing Law

These Terms are governed by the laws of the jurisdiction in which Reliaarch operates. Any disputes shall be resolved in the courts of that jurisdiction.

12. Contact

For questions about these Terms, contact us via our contact page.